Privacy Policy
Last updated: 17 June 2025
1. Introduction
This Privacy Policy applies between you, the User of this Website, and Nataliia's Dream, the owner and provider of this Website. Nataliia's Dream takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this Privacy Policy carefully.
2. Definitions and Interpretation
In this Privacy Policy, the following definitions are used:
- Data - collectively all information that you submit to Nataliia's Dream via the Website.
- Data Protection Laws - any applicable law relating to the processing of personal Data, including but not limited to the UK GDPR, and any national implementing and supplementary laws, regulations and secondary legislation.
- GDPR - the UK General Data Protection Regulation.
- User or you - any third party that accesses the Website and is not employed by Nataliia's Dream and acting in the course of their employment.
- Website - the website that you are currently using.
3. Information We Collect
We collect Data in the following ways:
- Data is given to us by you (including but not limited to):
- First name (or preferred name) - for order identification
- Phone number - for order confirmation
- Data is collected automatically:
- Order history - stored in your browser's local storage
4. How We Use Your Information
For purposes of the applicable Data Protection Laws, Nataliia's Dream is the "data controller". This means that Nataliia's Dream determines the purposes for which, and the manner in which, your Data is processed.
We use your information solely to:
- Process and fulfill your food orders
- Contact you regarding your order status
- Improve our website functionality and services
We explicitly do NOT:
- Share your information with third parties
- Use your information for marketing purposes without explicit consent
- Create user accounts or profiles without your knowledge
5. Analytics
We utilize Umami Analytics, a privacy-focused analytics tool that:
- Collects anonymous usage data
- Does not use cookies
- Does not track users across websites
- Does not share data with third parties
This information helps us make improvements to Website content and navigation, including your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
6. Data Security and Storage
We will use technical and organizational measures to safeguard your Data, including:
- Storing your previous orders in your browser's local storage only
- Ensuring this data remains on your device and is not transmitted to our servers
- Implementing appropriate security measures for any data we do collect
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this Privacy Policy or until you request that the Data be deleted.
7. Your Rights
Under UK and EU data protection laws, you have the following rights in relation to your Data:
- Right to access - the right to request copies of the information we hold about you at any time
- Right to correct - the right to have your Data rectified if it is inaccurate or incomplete
- Right to erase - the right to request that we delete or remove your Data from our systems
- Right to restrict our use of your Data - the right to "block" us from using your Data
- Right to data portability - the right to request that we move, copy or transfer your Data
- Right to object - the right to object to our use of your Data
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
8. Changes to This Policy
Nataliia's Dream reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.
9. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us at:
- Email: nataliiasdream@gmail.com
- Phone: +447842074487
- Address: 204a Lincoln Rd, Peterborough PE1 2NQ
This Privacy Policy is governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.